- Online or phone orders placed Monday – Friday by 1:00 p.m. (EST) will be processed for shipment that day, pending verification of billing and shipping information.
- Orders placed after 1:00 p.m. (EST) will be processed for shipment the next business day.
- Orders placed online Saturday and Sunday will be processed for shipment on Monday.
- In the event Monday is a holiday, i.e. Labor Day, the order will be processed the following Tuesday.
- To place orders by phone, Customer Service hours are Monday thru Friday 9am – 5pm (EST).
- All orders are shipped via USPS.
- Standard delivery time is 5 – 7 business days, depending on location.
- For faster processing and delivery, we also offer expedited shipping services upon request, at an additional charge.
Additional Information Regarding Your Shipment:
- Please note that refunds will not be issued for any order that is refused or abandoned by intended recipient or orders that cannot be delivered due to address error.
- All orders will be shipped with a verified USPS tracking number for online tracking and delivery confirmation.
- Reship orders (replacing undelivered/lost items) will ship UPS Signature Required, which costs the Customer will be responsible for.
- Customer Service MUST be notified of any damaged or missing items within 3 days of receipt.
- APO Addresses will be shipped via USPS **Unless an upgraded shipping service was selected at checkout
WE CURRENTLY ONLY SHIP TO THE U.S. OUR 30-DAY MONEY BACK GUARANTEE
Your complete satisfaction is our goal. We proudly stand behind the quality of our products, and if for any reason you are not satisfied with your purchase within 30 days of receipt, we will gladly refund the cost of the merchandise, less shipping.
Please call toll-free at: 1-844-826-4768